Our Consulting Process:
|
Step 1
|
Step 2
|
Step 3
|
Step 4
|
|
Needs Assessment
|
Program Design
|
Program Delivery
|
Evaluation
|
-
What is your current
situation?
-
What goals do you
need to accomplish?
|
|
-
Engaging workshop, training retreat or year-long program
|
|
Client #1 | Client
#2 | Client #3
|
|
Client #1:
|
Executive Team & Line
Managers |
|
Industry:
|
Mid-Sized Plastics Manufacturing
Company in Nebraska |
|
Client Desired Outcome:
|
The president wanted to
improve communication among his top managers so that
they could work together more collaboratively in their
plant and during weekly staff meeting where they were
trying to map out their path for achieving their 5-year
revenue goal for growing the business. |
|
Analysis:
|
The 12 executives in the
company had begun to develop isolated 'silos' that caused
much gossiping and sabotaging behaviors. Additionally,
the new marketing manager was very frustrated with the
president's hands-off management style, which caused
the two much tension and confrontational dialogue when
working together. The rest of the team responded to
conflict by isolating themselves and supervising their
departments and line managers without communicating
with other executives. |
|
Solution:
|
After meeting
individually with members of the executive team, we
partnered with an Outward Bound Professional facilitator
to deliver a 2-day program for the executive team, and
a 2-day program for the line managers working directly
under them. Each program involved trust-building exercises,
which quickly constructed a safe environment for honest
dialogue about the negative impact of the current non-communicative,
divisive work environment. Through custom-designed Myers-Briggs
workshops, the executive team and line managers were
able to acknowledge destructive behaviors and identify
personality differences and how to use them constructively
to more effectively work together and supervise their
teams. The executive team left with specific techniques
for conducting weekly strategic planning meetings to
map out the path to achieving their 5-year plan. Months
later the president reported that all of the training
participants were communicating and collaborating much
more effectively. The production lines were running
more smoothly and efficiently through open dialogue
about quality control. |