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Client #2:
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Technical Sales Team located
in dispersed offices around the US |
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Industry:
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Large International Corporation
Specializing in Test & Measurement Systems |
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Client Desired Outcome:
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The sales manager wanted
to bring members of his team together to learn each
other’s personalities and expertise in order to increase
the information sharing and partnering among his team
members. He wanted to leave with a clear plan with measurable
benchmarks for achieving his ambitious sales goal. |
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Analysis:
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Some of the 11 members of
the sales team were veterans and others were new to
the company. The team needed to get to know each other
through targeted exercises that foster information sharing
and open dialogue. |
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Solution:
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Working with
another Outward Bound Professional facilitator, we brought
the team together at a ranch in Arizona for 2 days.
On the first day we guided the team through a series
of specially designed challenging but fun exercises
that allowed them to learn significant relevant information
about each other’s skills, specialties, and personalities.
The team members were able to develop greater trust
in each other by engaging in an afternoon orienteering
exercise (map and compass) which paralleled a specific
workplace challenge that they often face with time constraints,
limited resources and unanticipated roadblocks along
the way. Around a campfire in the evening, the team
members shared personal concerns with each other and
their supervisor about the directions in which their
department and the company were moving. That critical
and honest dialogue set an effective tone for the group
to spend their second day mapping out their specific
action plan for the upcoming year of sales. Team members
left feeling motivated, empowered, committed and more
confident to move towards their collectively derived
process for reaching and exceeding their sales goal.
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